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Zatar compared

Where Zatar fits next to the tools you know

Each of these tools is good at something. Here is what, and where Zatar is different: it starts in the chat, where your sales start.

Store builders

Shopify, Bumpa and similar

What they are built for

Built around a store or storefront: a product catalog, a checkout and often inventory and sales records. The conversation with the customer usually happens somewhere else.

How Zatar is different

Zatar starts from the conversation. The customer chats, MAY shows your items and prepares the order, and the same chat handles questions, bookings and payment. You do not need to build or host a website.

Which to choose

Choose a store builder if you want a full website. Choose Zatar if your customers already ask you questions before they buy.

Delivery marketplaces

Glovo and similar

What they are built for

Built as a marketplace that sends customers to many businesses and handles delivery for them.

How Zatar is different

Zatar is your own channel. Customers who scan your QR code or open your link are yours, in your own customer list, with your own menu, prices and chat. It does not provide riders.

Which to choose

Use a marketplace to be discovered by new people. Use Zatar to serve and keep your own customers, including the ones the marketplace brought you.

Messaging and inbox platforms

Respond.io, Intercom and similar

What they are built for

Built to manage messages across many channels for larger support and sales teams, with automation and routing.

How Zatar is different

Zatar is built for small businesses that sell: the chat comes with a catalog, orders, bookings, payments and delivery already connected, and MAY is set up from your own Templates and FAQs.

Which to choose

Choose an inbox platform for big, multi-channel support teams. Choose Zatar if you want the selling tools inside the chat.

Help desks

Helpdesk tools and similar

What they are built for

Built around support tickets: tracking a problem from open to solved.

How Zatar is different

Zatar has support tickets too, as a view on your chats, but it is for selling first: orders, bookings, payments and customer records sit next to the conversation.

Which to choose

Choose a help desk if support is your whole job. Choose Zatar if support is one part of running a shop.

WhatsApp Business and DMs

The apps you already use

What they are built for

Free, familiar and everywhere, but the replies, the orders and the records are all manual.

How Zatar is different

Zatar can sit beside them. Share your Zatar link in your WhatsApp or Instagram bio, and let customers who want to order or book do it in a chat that records everything for you.

Which to choose

Keep using them to chat. Add Zatar when orders and bookings get hard to track.

Product names belong to their owners, and Zatar is not affiliated with them. These are general descriptions of each kind of tool, not statements about any company’s prices or features. Check each product’s own website for the latest.

Quick answers

Common comparisons

Is Zatar an alternative to Shopify or Bumpa?

For some businesses, yes; for others, it is a partner. Zatar is not a store builder, so if you need a full website, a store builder is the right tool. If your customers already message you before they buy, Zatar may fit better because the sale happens inside the chat.

Does Zatar replace Glovo or other delivery apps?

No. Zatar does not provide riders or bring you new customers from a marketplace. It helps you serve and keep customers who come to you directly.

How is Zatar different from a chatbot?

A typical chatbot answers questions. Zatar’s MAY also shows your real items, prepares orders and bookings for the customer to confirm, and connects to payments, delivery and your team. And by default she only says what you wrote, with facts read live.

The fastest comparison is trying it

Set up a workspace with sample data and ask MAY your customers’ questions. It is free and private until you open.

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